Oracle RightNow Chat Cloud Service

Increase Revenue, Improve Loyalty, and Deliver Exceptional Service

Live chat software provides an easy and effective way to engage a customer in the purchase process or when they need assistance solving an issue. With Oracle RightNow Chat Cloud Service, agents can always guide your customers to the best answers and outcomes. Sessions can be initiated by a customer or proactively based on company-defined rules and triggers. Resolve issues with higher productivity, increase conversion rates and boost satisfaction.

  • Oracle RightNow Chat Cloud Service
 
Stay Connected:
  • Deliver just-in-time, personalized, interactive assistance at the right stage of every customer interaction
  • Reduce shopping cart abandonment by identifying and proactively engaging at-risk buyers
  • Increase sales conversion rates and average order size with contextual and compelling offers
  • Improve customer satisfaction and lifetime value by providing immediate assistance through online customer service
  • Reduce call center costs by handling multiple chats and increasing agent productivity and first contact resolution
 

Engage a Sales Expert

  • 1-866-630-7669

Contact Sales for Product pricing and licensing questions.


Access Support

30-Day Trial
    E-mail this page E-mail this page    Printer View Printer View