Oracle RightNow Intent Guide Cloud Service enables the most efficient way to engage with self-service consumers online, shaping next-generation customer experiences. Oracle RightNow Intent Guide Cloud Service provides a deeper understanding of customer intent and helps guide customers to high-value interactions to help improve customer satisfaction, increase customer loyalty, and drive higher conversion.
|Question Matching|| |
|Contextual Online Offers|| |
|Web Form Assistant|| |
|Device Flexibility|| |
|Intelligent Knowledge Base|| |