Oracle RightNow Web Self Service Cloud Service
Quick, Easy, Consistent. Help Customers Help Themselves.
Oracle RightNow Web Self Service Cloud Service enables visitors to find answers online from any device. The self-learning knowledge base improves with every customer interaction and provides deep and valuable insight into every customer or trend. Reduce abandonment. Lower support costs. Increase efficiencies.
Stay Connected:
- Push relevant knowledge out to where your customers need it by providing highly effective, 24/7 self-service
- Improve the customer experience by presenting customers the most relevant and timely answers organized dynamically, based on their usefulness and effectiveness
- Reduce contact center costs by streamlining the delivery and maintenance of a customer service site across numerous devices and device types
- Provide relevant knowledge based answers on any web page at the point your customers have questions, including product pages, check-out pages, or even distributor and reseller sites and commercial search engines like Google
Engage a Sales Expert
- 1-866-630-7669
Contact Sales for Product pricing and licensing questions.
Access Support
- RightNow Support
View Top Support Answers or Get Help.
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