Oracle's Siebel Contact Center and Service product family helps businesses deliver quicker, better, and more-efficient customer service. Whether a company needs hosted, mobile, or on-premise solutions, these applications provide optimal resource deployment, speedy issue resolution, one-and-done request handling, and powerful tracking and analytics capabilities. As a result, businesses can increase customer satisfaction while cutting costs at all touch points around the globe.
"Oracle's Siebel applications offer the greatest value at the lowest risk. I don't know why anyone would choose anything else." (Source: Virgin Mobile)
"Using Oracle's Siebel Contact Center, we can approach every customer interaction as an opportunity to build brand value and strengthen a customer relationship." (Source: Sitel)
With more than 5.6 million live seats, Oracle's Siebel applications are the most deployed CRM application in the market.
With more than 4,000 customers, Oracle's Siebel Contact Center and Service applications continue to be the industry leader in the contact center and service market.
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