Oracle Applications
Siebel
Contact Center and Service
Features & Benefits
Oracle's Siebel Contact Center and Service product family helps businesses deliver quicker, better, and more-efficient customer service. Whether a company needs hosted, mobile, or on-premise solutions, these applications provide optimal resource deployment, speedy issue resolution, one-and-done request handling, and powerful tracking and analytics capabilities. As a result, businesses can increase customer satisfaction while cutting costs at all touch points around the globe.
| Features | Benefits |
|---|---|
| Empower Service Users |
|
| Enable Service Responsiveness |
|
| Ensure Business Value |
|