Oracle Cited as a Leader by Independent Research Firm

Read the latest research on customer service solutions. Oracle Siebel CRM achieved top rankings in strategy, and among the top rankings in market presence.

Your Siebel investment helps you deliver quicker, better, and more-efficient customer service.



 
  • Forrester Wave
 
Stay Connected:
  • Reduced call handling times
  • Improved on-time delivery of services
  • Increased customer satisfaction and call handling speed
  • Decreased cost per call
  • Improvement in first-time field repair rate
Video: Siebel Contact Center & Service (3:50)
 
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