Siebel CRM Desktop | Applications | Oracle
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Siebel CRM Desktop

Siebel CRM Desktop provides CRM users with instant access to CRM data within the context of the desktop productivity applications that are most frequently used such as Microsoft Outlook.

By providing critical sales data within the applications that knowledge workers are already using, Siebel CRM Desktop improves access to timely information and increases adoption throughout the organization. Siebel CRM Desktop bridges the gap between how users work and how enterprise applications work.

FEATURES

  • Provides seamless integration between Microsoft Outlook and Siebel CRM
  • Enables CRM data validation at the user's desktop
  • Shares native data between the mail application and the CRM application
  • Exposes non- native, CRM data (eg Accounts, Opportunities) within the desktop
  • Enables complete customization and provide offline capability