Siebel Campaign/Dialogue Management

Oracle's Siebel Campaign/Dialogue Management streamlines the planning, execution, and budgeting of personalized, permission-based campaigns. It provides integrated workflow and collaboration capabilities for campaign approval and execution; financial modeling to optimize allocation of marketing dollars; and a marketing command center to track campaigns across the enterprise. Marketers can easily create and automate rich multistage, recurring, and event-triggered campaigns that include different offers, approaches, and channels.

FEATURES

  • Campaign Management—shorten planning and development cycles
  • Permission-Based Marketing—create personalized campaigns across channels
  • Targeted E-Mail Campaigns—leverage the internet to acquire new customers and build customer loyalty
  • Profitable Interaction Centers—combine with Siebel Contact Center to improve outbound telemarketing and inbound call handling
  • Field Conversion Rates—ensure the effectiveness of field sales campaigns
  • Joint Marketing—leverage business partners to maximize sales and marketing opportunities