Siebel Collaboration

Siebel Collaboration leverages the complementary capabilities of Siebel applications and Microsoft SharePoint—allowing customer information to flow seamlessly between Microsoft Outlook and Siebel applications.

Whether employees are working with a task list, scheduling meetings, or managing business contacts, Siebel applications integrate with Microsoft to:

• Provide quick insight into all customer interactions.
• Create a collaborative environment for managing opportunities and service requests.
• Enable employees, partners, and customers to engage in discussions, share files, and manage tasks.
• Store, manage, and associate interactions with a specific CRM business initiative.