Siebel Server Sync for Microsoft Exchange Server

Whether end users are working with a task list, scheduling a meeting, or recording a new business contact, Siebel's integration with Microsoft Outlook and Exchange provides users with the flexibility to quickly and easily gain real-time insight into customer interactions. Siebel integration with Microsoft Outlook and Exchange turns the creation of appointments, tasks, and contacts into a value-added activity that benefits all employees and drives user adoption and collaboration.

• Server-based synchronization engine that runs in the background to synchronize calendar appointments, contacts, employees, and tasks with Siebel applications and Microsoft Exchange
• Microsoft Outlook plug-in that allows users to link Microsoft Outlook contacts, tasks, and appointments to opportunities and service requests in Siebel applications
• Ability to embed the Microsoft Outlook calendar within Siebel applications