Oracle Self-Service E-Billing

Oracle Self-Service E-Billing streamlines operations and deepens customer relationships. The application provides B2B and B2C customers with the ability to cost-effectively present interactive and personalized bills online with multiple payment options. Industry-leading hierarchy management tools and in-depth billing data analysis capabilities empower managers and individual employees to take pro-active measures by identifying and investigating cost and usage trends in real-time across multiple views of their organization.

  • Oracle Self-Service
  • Oracle Self-Service
  • Oracle Self-Service
 
Features Benefits
Backend Agnostic
  • Easy plug-in to any existing infrastructure with flexible AP
Online Service
  • Eliminate costly phone calls by providing electronic access to statement reprints and account information. Empower customers to contact service representatives from within a bill
Paperless Accounts
  • Reduce carbon footprint, eliminate lockbox fees, exception processing, printing and mailing costs
Advanced Billing Capabilities
  • Enjoy split-billing utilizing personal and corporate address books for split-billing, dispute capture, and transaction annotation
Online Dispute Adjudication
  • Accelerate processing, speed up cash receipts and reduce cash float
Robust Analytics & Reporting
  • Contain costs with account & cost center based reporting; budget, spend and usage analysis. Conduct "what if" analysis with fast, real-time updates between business hierarchies and reports
Targeted Promotion
  • Increase revenue by cross-selling products and service
Updated user interface design
  • Increase adoption rates with easy-to-use out-of-the-box or easy-to-customize UI to meet the most demanding corporate identity look-and-feel and design
 
 
 
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