Siebel E-Support 8.1.1

Siebel E-Support 8.1.1 empowers your customers to help themselves with comprehensive customer service and support options online. It provides a superior online self-service experience that supports functionality such as user management, search and knowledge management, service request management, branch locator, Web survey, e-mail, Web chat, my assets, and order status.

  • Oracle Self-Service
  • Oracle Self-Service
  • Oracle Self-Service
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Customer Success Stories

Progress Energy

"Oracle's Siebel solution has given us a new level of functionality for our electronic billing and payment service. As more customers look to e-services, our Siebel system gives us the flexibility to meet emerging needs."

Mike Ligett, Director of Market and Energy Services, Progress Energy
Learn more about Oracle and Progress Energy (PDF)
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