Oracle Self-Service

Allow Your Customers to do Business With You Anytime, Anywhere

Oracle's industry-leading customer self-service offerings transform customer relationships, improve profitability, and increase customer loyalty.

  • Oracle Self-Service
  • Oracle Self-Service
  • Oracle Self-Service
 
Features Benefits
Most Complete Multi-Channel Footprint
  • Fuel adoption of self-service initiatives with relevant, cross-channel eBilling content
  • Automatically respond to requests through the customer's channel of choice with eService solutions
  • Consistently extend your sales reach across all customer interactions with eCommerce solutions
Highest ROI
  • Realize rapid payback on investment with an average breakeven in 6-12 months
  • Improve customer retention and drive incremental revenue by providing a superior, intuitive customer user experience
  • Decrease call center costs by driving the answers to your top 7-10 customer inquiries to lower cost channels like the web
Most Proven Solution
  • Achieve 3-5x higher usage than competing solutions with industry-leading end user adoption
  • Choose an industry leader already supporting over 125MM enrolled users
  • Support business growth with robust, scalable, and flexible architecture
 
 
 
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