Oracle Self-Service

Oracle's industry-leading customer self-service offerings transform customer relationships, improve profitability, and increase customer loyalty.

Features	Benefits
Most Complete Multi-Channel Footprint	Fuel adoption of self-service initiatives with relevant, cross-channel eBilling content Automatically respond to requests through the customer's channel of choice with eService solutions Consistently extend your sales reach across all customer interactions with eCommerce solutions
Highest ROI	Realize rapid payback on investment with an average breakeven in 6-12 months Improve customer retention and drive incremental revenue by providing a superior, intuitive customer user experience Decrease call center costs by driving the answers to your top 7-10 customer inquiries to lower cost channels like the web
Most Proven Solution	Achieve 3-5x higher usage than competing solutions with industry-leading end user adoption Choose an industry leader already supporting over 125MM enrolled users Support business growth with robust, scalable, and flexible architecture