New! Oracle User Productivity Kit Standard and Professional 12.1 ESP 4

Ensure the Success of Your Applications and Accelerate User Adoption.

Oracle UPK is an easy-to-use and comprehensive content development, deployment, and maintenance platform for increasing project, program, and user productivity. With Oracle UPK, project teams can mitigate risk through all phases of any project lifecycle, dramatically reduce the time to deployment, and ensure end user adoption.

Premier Support Extension for Oracle User Productivity Kit (UPK) 12.1

As part of Oracle's continued commitment to provide the industry's leading Support offering, the Premier Support end date for Oracle User Productivity Kit (UPK) 12.1 has been extended from April 2019 to December 2022. This update is reflected in the Lifetime Support Policy: Oracle Applications brochure within the Oracle User Productivity Kit (UPK)€“ Standard & Professional table. This announcement is applicable only to the 12.1 version of the impacted product IDs.

  • Oracle User Productivity Kit Professional
  • Oracle User Productivity Kit Professional
  • Oracle User Productivity Kit Professional
  • Oracle User Productivity Kit Professional
Benefits Descriptions
Increase Productivity
  • Drive higher user effectiveness by disseminating critical process knowledge through multiple learning methods
  • Increase knowledge retention and achieve faster time to competency with conceptual-based assessments
  • Live, in-application support increases user competency, reduces onboarding and help desk support costs
Streamline Upgrade/Implementation and Reduce Costs
  • Maximize alignment of the LOBs and IT through collaboration of current and future state business processes as well as best practices
  • Jumpstart projects using "Getting Started" content as well as pre-built content for Oracle applications
  • Reduce content development time and costs by 40% with single source authoring
Reduce Project Timelines
  • Improve communication, enforce participation, and gain buy-in of best practices
  • Save hundreds of hours with greater visibility into the process and early access to solutions
  • Create paradigm shift by eliminating countless hours writing and reading project assets to recording and hearing
Manage Change and Minimize Risk
  • Embed new system processes in everyday behavior to effectively train new hires or new users
  • Enable user community to embrace change through engagement early on in the project
  • Document key process information
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