Oracle Utilities Customer Care and Billing Solutions
Improve Customer Service and the Bottom Line
Serve residential, commercial, and industrial customers with solutions that manage customer and financial data, helping you improve customer service, maximize revenue, and respond to change.
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Overview
- Market-leading utility billing and customer care applications
- Comprehensive editions for residential, commercial, and industrial customers
- Optional modules address additional business requirements
- Open architecture, flexible design, and standard technologies
- Developed and improved consistently for more than 10 years
Benefits
- Configure easily to meet unique needs, minimizing customizations
- Upgrade quickly, lowering risk and total cost of ownership
- Scale from a few thousand to many millions of customers
- Enable call center staff to deliver superior customer service
- Support prebuilt integrations in the Oracle Utilities suite
More About Oracle Utilities
Oracle provides integrated solutions that enable utilities of all sizes and types to achieve optimal operational efficiency and outstanding customer satisfaction.
Learn moreRelated Resources
- Brochure: Oracle Utilities Capabilities (PDF)
- Data sheet: Oracle Utilities Customer Care and Billing Business Intelligence (PDF)
- White paper: Meeting the Demands of a Transitioning Market with Oracle Utilities Customer Care and Billing for Integrated Utilities (PDF)
- White paper: Effectively Managing Change with Oracle Utilities Customer Care and Billing for Water Utilities (PDF)
- White paper: Delivering Superior Value to Retail Customers with Oracle Utilities Customer Care and Billing for Energy Retail (PDF)
- White paper: Providing Superior Service to Your Community with Oracle Utilities Customer Care and Billing for Municipal and Public Utilities (PDF)
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