Oracle Utilities Customer Self Service
Web Self-Service for Utility Customers
Oracle Utilities Customer Self Service is a Web portal platform that helps utilities give their customers online options for paying bills, requesting service, and reducing costs.
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Overview
- View bill and payment history and service charges to date
- Review promotions, rate plans, and products
- Manage electronic billing and request payment arrangements
- Request start, stop, or transfer of service
- Report an outage and view outage maps and estimated restoration time
Benefits
- Access information and services instantly—anytime, anywhere
- Manage electronic billing more easily
- Find ways to save by reviewing usage and comparing rate plan options
- Work across the utility suite, with Oracle, non-Oracle, and legacy applications
- Implement solutions faster and reduce maintenance and customer support costs
More About Oracle Utilities
Oracle provides integrated solutions that enable utilities of all sizes and types to achieve optimal operational efficiency and outstanding customer satisfaction.
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