Oracle Commerce Solutions

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ATG Web Commerce

Oracle's ATG Web Commerce provides market-leading e-commerce software and services that power the world’s best brands and companies—whether they’re large enterprises or mid-sized companies.ATG Web Commerce supports business-to-consumer (B2C), business-to-business (B2B), and business-to-business-to-consumer (B2B2C) selling model. Our customers drive sales by delivering a personalized and consistent customer experience that unifies and optimizes customer interactions. ATG Web Commerce is available as either a licensed solution or as a hosted, on-demand solution.

Web Commerce Customer Service

Oracle's customer service solutions help you integrate all customer touchpoints to help you increase customer satisfaction and loyalty, while reducing the cost of customer service. With faster problem resolution and a personalized, consistent experience across multiple channels, you can deliver the best possible customer service and drive repeat business to your Web commerce site.

• ATG Web Commerce Service Center

• Oracle Knowledge for Web Self-Service

Oracle Endeca

Oracle Endeca commerce solution enables your company to deliver a personalized, consistent customer buying experience across all channels—online, in-store, mobile, or social. Whenever and wherever customers engage with your business, the Oracle Endeca commerce solution delivers, analyzes, and targets just the right content to just the right customer to encourage clicks and drive business results.

• Oracle Endeca Experience Manager
• Oracle Endeca Guided Search

• Oracle Endeca for Mobile
• Oracle Endeca for Social

• Oracle Endeca Commerce Business Intelligence

Oracle Live Help On Demand

Oracle Live Help On Demand is an integrated suite of live voice, chat, and email solutions that enable you to deliver just-in-time, personalized, interactive assistance. You can proactively deliver live help to site visitors and engage with your buyers at the point of need. The solution can also help you drive cross-channel customer acquisition and sales by reducing shopping cart abandonment, increasing conversion rates, and selling higher value products and services.

• Click To Chat

• Click To Call

• Email Management Service

Oracle Recommendations On Demand

Oracle Recommendations On Demand automates and personalizes online shopping by steering customers to related products. You can tailor recommendations that match each shopper's current needs with your merchandizing strategies, presenting customers with the right suggestions, at the right time, and in the right channel. By personalizing each touch point with each buyer across your site—email, contact center, and other channels—you can increase average sales, drive repeat purchases, and dramatically improve conversion rates.

• Oracle Recommendations Single Channel On Demand

• Oracle Recommendations Multichannel On Demand