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| STRATEGY |
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Establish the Business Case and Roadmap for Value Creation and Technology Investment
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| DESIGN |
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Accelerate Success with Appropriate People, Process and Technology
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| TRANSITION |
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Deliver IT Projects into Production
with Controlled and Consistent Deployment Management
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| OPERATION |
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Manage and Measure the
Operational Impact of Solutions
Against Objectives
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ITIL ® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries
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