Oracle Real-Time Decisions
Turn Every Customer Interaction into a Sales Opportunity
A complete decision management solution that delivers real-time decisions and recommendations and automatically renders decisions within a business process to create tailored messaging for every customer interaction.
Stay Connected:
- Leverage business rules and predictive analytics to take the best action based on real-time context and maximize the value of every customer interaction
- Deliver personalize customer experiences for every channel with real-time decisions at the point of interaction
- Integrate decisions as a service with close-loop predictive analytics for business processes that adjust in real time
- Minimize overhead and IT costs incurred from business change with rich user applications to manage, monitor, and refine decisions
Tools for Evaluating
- White paper: James Taylor Real-Time Decisions Product Review (PDF)
- Data sheet: Oracle Real-Time Decisions (PDF)
- Forrester Case Study: Total Economic Impact of Oracle Real-Time Decisions (PDF)
- Product brief: Oracle Real-Time Decisions (PDF)
- White paper: Optimizing Your Return on Customer Attention with Oracle Real-Time Decisions (PDF)
- Oracle Business Intelligence Technical Resources
What's New
Press Release
Oracle Positioned in Leaders Quadrant for Business Intelligence and Analytics Platforms by Gartner
Get the details Oracle is #1 in Business Analytics
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Video: Dell Enhances the Customer Experience with Oracle’s RTD (2:21)
Customer Success Stories
Dell Director Mark Sucrese, describes how Oracle's Real-Time Decisions dynamically personalizes products and services through predictive and optimization analytics across many customer facing vehicles to improve revenue and the customer experience.
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Holland America Line Director, Therron Hofsetz, describes how Oracle's Real-Time Decisions automatically personalizes products and services for customers through predictive and optimization analytics to improve revenue and the customer experience.
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Immonet CEO, Christian Maar, discusses how Oracle's Real-Time Decisions automatically optimizes the quality of sales leads for real estate agents significantly reducing agent churn.
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