The Oracle Optimized Solution for
Siebel CRM
Transform to a Customer-Driven Enterprise with Comprehensive CRM
The Oracle Optimized Solution for Siebel CRM provides a fully tested, tuned, and documented architecture for upgrading or consolidating Siebel CRM onto a highly available, scalable, secure infrastructure that enables the delivery of superior customer experiences.
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Overview
- Comprehensive CRM solution that improves the management of customer-facing operations
- Powerful combination of Oracle Siebel CRM and Oracle's SPARC T-Series servers provides high availability for managing critical customer interactions 24x7
- Built-in, no cost virtualization provides an ideal platform for consolidating multiple CRM instances to reduce systems sprawl
- Documented best practices enables faster deployment and time to value than build it yourself solutions
Benefits
- Improve call center management by managing up to 26,000 concurrent users and processing up to 160,000 transactions per hour
- Improve customer inquiries and business decisions with 15% faster response times over previous generation systems
- Reduce risk and deploy 4x faster by leveraging documented best practices for sizing, configuration, and testing
Featured Resources
- Business white paper: Increasing the Value of Siebel and Reducing Deployment Risk Using Optimal Best Practices (PDF)
- Technical white paper: Increasing the Performance and Efficiency of Siebel CRM (PDF)
- Brochure: Oracle Optimized Solutions: Enterprise Solutions for Mission-Critical Environments (PDF)
- Webcast: What are Oracle Optimized Solutions?
- E-Book: Simplify IT Through Hardware Technology Refresh
More about Oracle Optimized Solutions
Only Oracle creates predefined application-to-disk solutions using real-world workloads that are then subjected to fault injection, stress, regression, performance, and scalability testing.
Webcast: What are Oracle Optimized Solutions? (14:00)
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