• Easily assemble topics by including themes and excluding noise
• Understand what people are saying about your products and brands
• Act on customer intent and interest such as intent to purchase or need for service or assistance
• Identify positive, negative and neutral posts with automated sentiment scoring
• Connect with customers in real time when it matters most
• Keep the conversation going with scheduled posts to Facebook and Twitter
• Publish branded content and images to your company's Facebook pages

Offered in Standard, Enterprise, and Premium editions