Oracle Advanced Monitoring and Resolution

Reduce Risk for Mission Critical Environments

Mission critical environments demand 24/7 monitoring and support. Oracle Advanced Monitoring and Resolution provides remote monitoring and resolution across the entire IT stack.

 
 
 

Overview and Benefits


Oracle Advanced Monitoring and Resolution
Oracle Advanced Monitoring and Resolution

Oracle Advanced Monitoring and Resolution delivers monitoring and resolution services across the entire IT stack (from servers to applications) to help maximize uptime and reduce risk for mission critical environments. Oracle Advanced Support Engineers leverage best practices and a comprehensive diagnostic toolset to quickly identify and resolve issues before they affect your business.

Key Service Activities
  • Advanced monitoring. Predictive monitoring provides 24/7 proactive system status. These services leverage proprietary Oracle technologies and provide coverage for your complete IT environment.
  • Advanced resolution. Resolution services include predictive monitoring and technology expertise for system administration and incident resolution. A dedicated team delivers proactive and preventive support to get issues resolved fast.
Video: High Availability with Advanced Monitoring and Resolution (2:47)

Customer Success Stories

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"[Oracle] Advanced Customer [Support] Services gives us expedited response to service requests, top-priority issue resolution, and access to deep technical expertise any time we need it. I can rest easy knowing that Oracle experts are standing by to help us during peak times."

Bob Yanckello, University of Central Florida
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ACS Overview
Reduce Risk with Oracle Advanced Monitoring and Resolution
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