Oracle Advanced Customer Support Services for Applications
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Oracle Advanced Customer Support Services for Applications

Over 65,000 customers worldwide rely on Oracle's complete application solutions to achieve superior results. Oracle Advanced Customer Support Services delivers onsite guidance, best practices and expertise to customers during their Oracle business application implementation. Our mission critical support services help maximize performance, reduce risk and achieve high availability for your IT environment.

  • Oracle E-Business Suite
  • Oracle Siebel
  • Oracle Hyperion
  • Oracle PeopleSoft Enterprise
  • Oracle Business Intelligence
  • Oracle Fusion Applications

ORACLE ADVANCED CUSTOMER SUPPORT SERVICES

  • Solution Support Center—With Solution Support Center, you get a focused support team, either onsite or remote who knows your IT environment and your history.
  • ACS Services for Oracle PeopleSoft—Oracle Advanced Customer Support Services provides advanced support for Oracle's PeopleSoft Enterprise products to help reduce risk, accelerate adoption and gain faster return on investment.
  • Advanced Support Engineers—Advanced Support Engineers offer expertise and guidance during the lifecycle of your Oracle technology. For applications, Oracle's Technical Account Managers and Application Support Engineers help ensure your application is optimized for your IT environment.
  • Oracle Advanced Monitoring and Resolution—A suite of mission critical support offerings that includes 24x7 monitoring and resolution of software and hardware incidents for the complete stack.
  • Oracle Fixed Scope Services—Advanced Support packaged services that provide production readiness and production optimization across your Oracle technology stack. Advanced Support Engineers utilize proven methodologies and best practices as well as advanced support diagnostic tools to support your changing IT needs.
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