Oracle Advanced Customer Support delivers tailored advanced support services for Oracle Applications to help maximize performance, reduce risk and achieve high availability for your IT environment.
More than 70,000 customers worldwide rely on Oracle's complete application solutions to achieve superior results. Oracle Advanced Customer Support delivers onsite guidance, best practices and expertise to customers during their Oracle business application implementation.
Oracle Advanced Customer Support delivers mission critical support tailored to your unique needs—from a comprehensive solution support center to specific advanced support assistance. These services help maximize availability for your mission critical environment.
Oracle Advanced Customer Support helps accelerate return on investment with production readiness and production optimization services. With Oracle Systems Optimization Support that spans the entire solution lifecycle, you choose from a set of fixed price, advanced support packaged services according to your unique needs.
Service Highlights for Applications:
Advanced support engineers and Technical Account Managers work with you onsite and remotely to provide proactive and preventive support, and tailored technical assistance to help accelerate adoption and optimize performance of Oracle Applications.
The system went live in seven months—less than the eight months normally required for this type of implementation, due to support from Oracle Advanced Customer Support Services.
Receive software updates for select Oracle applications and versions which have entered Sustaining Support.