Oracle Advanced Customer Support Services for Oracle Big Data Appliance

Oracle Advanced Customer Support Services offer mission critical support for Oracle Big Data Appliance by delivering comprehensive installation and configuration to shorten time to deployment and enhance availability and performance of your IT environment. With a dedicated support team, proactive guidance and preventative services, we help to maximize availability, reduce risk, and optimize performance for your Oracle Big Data Appliance.

• Rapid deployment for faster ROI
• Reduced technology adoption risk
• Achieve High Availability with proper Installation and Configuration
• Maximize Performance

• Product Installation and Software Configuration —Oracle engineers deliver system installation, a tailored software configuration, backup integration, and functionality testing.
• Solution Support Center—With Solution Support Center, you get a focused support team, either onsite or remote who knows your IT environment and your history.
• Oracle Advanced Monitoring and Resolution—A suite of mission critical support offerings that includes 24x7 monitoring and resolution of software and hardware incidents for the complete stack.