Services for Oracle Database

Maximize Performance for Oracle Database

Oracle Advanced Customer Support Services delivers tailored advanced support services for Oracle Database to help maximize performance, reduce risk and achieve high availability for your IT environment.

 
 
 

Overview and Benefits


Oracle Advanced Customer Support Services for Oracle Database
Oracle Advanced Customer Support Services for Oracle Database

With Oracle Database 11g and Oracle Exadata, the world's fastest database machine, Oracle provides extreme performance to enable you to achieve new levels of performance, consolidation, and savings.

Oracle Advanced Customer Support Services delivers services across the lifecycle of your IT environment to help you maximize the performance, reduce risk and achieve high availability for your Oracle Database. We provide a focused team of advanced support experts. With our advanced support services for Oracle Exadata, we help you be successful—right from the start.

ACS Services for Lifecycle Support Services

Oracle Lifecycle Support Services combine the latest automated technology, interactive tools and advanced support expertise to help customers support their migration, consolidation, load testing of a planned technology change, or performance tuning for their Oracle database environment.

High Availability with Mission Critical Support

Oracle Advanced Customer Support Services delivers mission critical support tailored to your unique needs—from a comprehensive solution support center to specific advanced support assistance. These annual services help maximize availability for your mission critical environment.

Accelerate ROI with Production Readiness and Optimization Services

Oracle Advanced Customer Support Services helps accelerate return on investment with production readiness and production optimization services. With Oracle Fixed Scope Services that span the entire solution lifecycle, you choose from a set of fixed price, advanced support packaged services according to your unique needs.

Service Highlights for Oracle Database:

  • Standard System Installation
  • Standard Software Installation and Configuration
  • Performance Review and Recommendations
  • Configuration Review and Recommendations
  • Production Diagnostic Review and Recommendations
  • Patch Review and Installation

Faster Adoption with Advanced Support Engineers

Advanced support engineers and Technical Account Managers work with you onsite and remotely to provide proactive and preventive support, and tailored technical assistance to help maximize performance and availability of your Oracle Database.

  • In-depth Oracle Database technical expertise
  • Implementation governance
  • Build, configuration and performance reviews
  • Production optimization
Video: Oracle Exadata and Oracle Exalogic Experts Maximize Performance (2:36)

Customer Success Stories

AT&T

"Oracle Advanced Customer Support Services has contributed to our success by making the application available. In addition, even when we had issues, they ensured that the system returned to service as quickly as possible."

Bryon Rickey, Director of Production Operations, AT&T
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ACS Services for Oracle Exadata

The Oracle Exadata Start-Up Pack delivers a suite of services and expertise to help you deploy Oracle Exadata quickly and effectively. After deployment, we provide mission critical support services and advanced monitoring to help you maximize the performance of Oracle Exadata.

 
 
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Maximize Performance with Advanced Support
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