Oracle Advanced Customer Support Services delivers mission critical support to help you maximize availability and performance for your Oracle engineered systems technology.
Oracle Advanced Customer Support Services offers mission critical support for Oracle engineered systems with services spanning from installation and configuration to monitoring and advanced support. With a dedicated support team, proactive guidance and preventative services, we help maximize availability, reduce risk, and optimize performance for Oracle engineered systems.
The Start-Up Packs for Oracle engineered systems, delivered by Oracle Advanced Customer Support Services in partnership with Oracle Consulting, delivers a suite of services and expertise that maximizes the value of your technology investment.
Through a lifecycle services approach, Oracle experts deliver an integrated solution designed to accelerate adoption and ensure operational readiness.
Start-Up Pack Offerings
Oracle Advanced Customer Support Services delivers mission critical support tailored to your unique needs—from a comprehensive solution support center to advanced monitoring and resolution. These annual services help maximize availability for your mission critical environment.
Oracle Advanced Customer Support Services helps accelerate return on investment with production readiness and production optimization services. With Oracle Fixed Scope Services that span the entire solution lifecycle, you choose from a set of fixed price, advanced support packaged services according to your unique needs.
Service Highlights for Oracle engineered systems:
ACS for Oracle Platinum Services provides readiness and extension services for qualified Oracle Premier Support customers to help them gain access to Oracle Platinum Services quickly and effectively as well as ensure an optimized solution.Learn more about Oracle Advanced Customer Support Services for Oracle Platinum Services
Installed and configured Oracle Exadata Database Machine with help from Oracle Advanced Customer Support Services, especially enhanced to serve the bank’s needs, helping to achieve the objectives of high availability, scalability, and performance for an around-the-clock applications environment.View the success story
Worked with Oracle Consulting and the Oracle Advanced Customer Support Services team to develop Exadata Database Machine X2-2 HC Quarter Rack in less than two months and achieved up to 85% faster processing in the data warehouse environment.View the success story
Oracle helped the department to deploy Oracle Exadata in just three days and provided training and knowledge transfer. CDCR worked with Oracle Advanced Customer Support Services throughout the Oracle Exadata planning and implementation process.View the success story
Advanced support engineers and Technical Account Managers work with you onsite and remotely to provide proactive and preventive support, and tailored technical assistance to help maximize performance and availability of your Oracle engineered systems.