Oracle Advanced Customer Support Services for Oracle Exalytics

Oracle Advanced Customer Support Services offer mission critical support for Oracle Exalytics In-Memory Machine. Oracle delivers an integrated solution that ensures an optimized plan and deployment of Oracle Exalytics. With a dedicated support team, proactive guidance and preventative services, we help to maximize availability, reduce risk, and optimize performance for Oracle Exalytics.

• Deploy quickly and effectively
• Achieve high availability
• Reduce risk
• Maximize performance

• Oracle Exalytics Start-Up Pack (in partnership with Oracle Consulting)—Oracle Exalytics Start-Up Pack helps plan, architect and implement a solution based on your unique environment.
• Solution Support Center—With Solution Support Center, you get a focused support team, either onsite or remote who knows your IT environment and your history.
• Oracle Advanced Monitoring and Resolution—A suite of mission critical support offerings that includes 24x7 monitoring and resolution of software and hardware incidents for the complete stack.