Fixed Scope Services

Maximize the Value of Your Oracle Technology

Oracle Fixed Scope Services deliver packaged advanced support offerings tailored to your unique IT needs across entire Oracle technology stack.

Data Sheet: Fixed Scope Services (PDF)

Service Names	Features
Oracle Standard System Installation	Comprehensive, system installation including site audit, installation and configuration planning documentation, testing and handover
Oracle Standard System Installation	Complete testing of hardware, network and operating system functionality and documentation of all installed components
Oracle Standard Software Installation and Configuration	Comprehensive software installation and tailored configuration using Oracle best practices
Oracle Standard Software Installation and Configuration	Complete testing, validation, and documentation for all installed components
Oracle Preproduction Readiness Review	Assess overall supportability and readiness of deployment approach, including migration plan, backup plan and test plans
	Review your support plan and provide insight on how to leverage Oracle Premier Support and assist with setup of Oracle Support tools, including Oracle Configuration Manager and Auto Service Request
	Deliver final report and recommendations
Oracle Configuration Review and Recommendations	Analyze current environment and establish target configuration based on customer operational objectives and relevant Oracle best practices
Oracle Configuration Review and Recommendations	Perform gap analysis and identify risks using Oracle diagnostic tools and knowledge, and deliver final findings report
Oracle High Availability Review and Recommendations	Identify and document current availability and backup practices
	Review existing application availability requirements and analyze organization's ability to meet them based on current practices
	Identify risks and recommend actions required to meet availability needs
Oracle Capacity Planning Review and Recommendations	Review existing configuration, and establish sizing and available capacity for the covered technologies
	Gather data for key capacity and utilization metrics; including an analysis of peak period consumption
	Analyze utilization & consumption trends using statistical model and project future capacity risks
Oracle Advanced Support Knowledge Workshop	Leverage Oracle's expertise to gain targeted knowledge for your specific needs
	Tailored webinar content delivered to enhance your knowledge of the product to accelerate product adoption and ROI
	On-site mentoring to maximize the experience
Oracle Performance Review and Recommendations	Collect and analyze performance data to identify system load patterns and potential bottlenecks
Oracle Performance Review and Recommendations	Review key performance metrics, and document and review findings and recommendations
Oracle Go-Live Support	Oracle Advanced Support Delivery Manager reviews deliverables and discusses your go-live plan and schedule
	Deliver operational readiness review focused on IT processes and a deployment review focused on business and project KPIs
	Oracle Support plan to stay on high alert for go-live and a dedicated on-site or remote support if needed. Deliver final report and recommendations
Oracle Production Diagnostic Review and Recommendations	Conduct a comprehensive system health-check and identify risks associated with serviceability, configuration, stability and performance factors
Oracle Production Diagnostic Review and Recommendations	Perform deep-dive diagnostics for identified high-risk issues and conduct a review of findings and recommendations
Oracle Patch Review and Installation	Oracle Advanced Support Engineers review and analyze patch inventory to identity gaps and potential conflicts
Oracle Patch Review and Installation	Build tailored patch bundles and assist with the deployment of those patches
Oracle System Relocation	Origin to destination relocation of IT infrastructures, for Oracle and non-Oracle brand assets
Oracle System Relocation	Planning and project execution performed by Oracle systems specialists including de-installation, packaging, transportation and installation with continuous support coverage