Oracle Advanced Customer Support delivers tailored advanced support services for Oracle Fusion Middleware to help maximize performance, reduce risk and achieve high availability for your IT environment.
Oracle Fusion Middleware is the leading business innovation platform for the enterprise and the cloud. It enables enterprises to create and run agile, intelligent business applications while maximizing IT efficiency through full utilization of modern hardware and software architectures. Oracle Advanced Customer Support delivers services across the lifecycle of your Oracle Fusion Middleware environment. With the Oracle Exalogic Start-Up Pack, we help you be successful—right from the start.
Oracle Advanced Customer Support delivers mission critical support tailored to your unique needs—from a comprehensive solution support center to specific advanced support assistance. These services help maximize availability for your mission critical environment.
Oracle Advanced Customer Support helps accelerate return on investment with production readiness and production optimization services. With Oracle Systems Optimization Support that spans that span the entire solution lifecycle, you choose from a set of fixed price, advanced support packaged services according to your unique needs.
Service Highlights for Oracle Fusion Middleware:
Advanced support engineers and Technical Account Managers work with you onsite and remotely to provide proactive and preventive support, and tailored technical assistance to help maximize performance and availability of your Oracle Fusion Middleware.
"Oracle Advanced Customer Support Services has contributed to our success by making the application available. In addition, even when we had issues, they ensured that the system returned to service as quickly
The Oracle Exalogic Start-Up Pack delivers a suite of services and expertise to help you deploy Oracle Exalogic quickly and effectively. After deployment, we provide mission critical support services and advanced monitoring to help you maximize the performance of Oracle Exalogic.