Advanced Support for Oracle Fusion Middleware

Maximize Performance for Oracle Fusion Middleware

Oracle Advanced Customer Support delivers tailored advanced support services for Oracle Fusion Middleware to help maximize performance, reduce risk and achieve high availability for your IT environment.



Oracle Advanced Customer Support Services for Fusion Middleware
Oracle Advanced Customer Support for Fusion Middleware

Oracle Fusion Middleware is the leading business innovation platform for the enterprise and the cloud. It enables enterprises to create and run agile, intelligent business applications while maximizing IT efficiency through full utilization of modern hardware and software architectures. Oracle Advanced Customer Support delivers services across the lifecycle of your Oracle Fusion Middleware environment. With the Oracle Exalogic Start-Up Pack, we help you be successful—right from the start.

High Availability with Mission Critical Support

Oracle Advanced Customer Support delivers mission critical support tailored to your unique needs—from a comprehensive solution support center to specific advanced support assistance. These services help maximize availability for your mission critical environment.

Accelerate ROI with Production Readiness and Optimization Services

Oracle Advanced Customer Support helps accelerate return on investment with production readiness and production optimization services. With Oracle Systems Optimization Support that spans that span the entire solution lifecycle, you choose from a set of fixed price, advanced support packaged services according to your unique needs.

Service Highlights for Oracle Fusion Middleware:

  • Standard System Installation
  • Standard Software Installation and Configuration
  • Performance Review and Recommendations
  • Configuration Review and Recommendations
  • Production Diagnostic Review and Recommendations
  • Patch Review and Installation

Faster Adoption with Advanced Support Engineers

Advanced support engineers and Technical Account Managers work with you onsite and remotely to provide proactive and preventive support, and tailored technical assistance to help maximize performance and availability of your Oracle Fusion Middleware.

  • In-depth Oracle Fusion Middleware technical expertise
  • Implementation governance
  • Build, configuration and performance reviews
  • Production optimization
Video: Oracle Exadata and Exalogic Experts Maximize Performance (2:36)

Customer Success Stories

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"Oracle Advanced Customer Support Services has contributed to our success by making the application available. In addition, even when we had issues, they ensured that the system returned to service as quickly as possible."

Bryon Rickey, Director of Production Operations, AT&T
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Advanced Customer Support for Oracle Exalogic

The Oracle Exalogic Start-Up Pack delivers a suite of services and expertise to help you deploy Oracle Exalogic quickly and effectively. After deployment, we provide mission critical support services and advanced monitoring to help you maximize the performance of Oracle Exalogic.

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