Oracle Advanced Customer Support Services Resource Library

CUSTOMER SUCCESS STORIES		VIDEOS/PODCASTS

DATA SHEETS		WHITE PAPERS

CUSTOMER SUCCESS STORIES

University of Central Florida (PDF) Welch Foods (PDF)	View All Customer References


Customer Videos
AT&T AT&T Maximizes Availability with Advanced Customer Support Services AT&T meets the challenge of maximum performance and high-availability for its growing IT environment by utilizing Oracle Advanced Customer Support Services. (2 min.)	Cisco Systems (2 min.) Cisco Optimizes Performance for Oracle E-Business Suite R12 Cisco upgrades to Oracle E-Business Suite R12 and optimizes performance by leveraging a dedicated engineering team and proactive guidance from Oracle Advanced Customer Support Services.

DATA SHEETS

Advanced Support Assistance (PDF)
Business Critical Assistance (PDF)
CEMLI Services (PDF)
Database Services for SAP (PDF)
Data Transfer Services (PDF)
North American Payroll Tax Updates (PDF)
Oracle Advanced Customer Support Services for Servers (PDF)
Oracle Advanced Customer Support Services for Storage (PDF)
Oracle Advanced Monitoring and Resolution (PDF)
Oracle Advanced Monitoring and Resolution End User Monitoring (PDF)
Oracle Advanced Monitoring and Resolution: For Oracle Database (PDF)
Oracle Advanced Monitoring and Resolution: For Oracle WebLogic (PDF)
Oracle Automated Cartridge System Library Software Readiness Service (PDF)
Oracle Big Data Appliance Services (PDF)
Oracle Cluster Readiness Service (PDF)
Oracle Customer Replaceable Unit Installation (PDF)
Oracle Exadata Start-Up Pack (PDF)
Oracle Exadata Services (PDF)
Oracle Exalogic Start-Up Pack (PDF)
Oracle Exalytics Services (PDF)
Oracle Exalytics Start-Up Pack (PDF)
Oracle iRunbook (PDF)
Oracle Key Manager Readiness Service (PDF)
Oracle Modular Disk Readiness Service (PDF)
Oracle Premier Support Qualification (PDF)
Oracle Priority Service (PDF)
Oracle Readiness Service for Lustre (PDF)
Oracle Relocation Service (PDF)
Oracle Solaris 11 Modernization (PDF)
Oracle SPARC SuperCluster Start-Up Pack (PDF)
Oracle Standard System Installation (PDF)
Oracle Standard System Installation for Oracle Database Appliance (PDF)
Oracle System Application Readiness Service (PDF)
Oracle Tape Library Readiness Service (PDF)
Services for Oracle's Pillar Axiom Hardware and Software (PDF)
Services for Oracle SPARC SuperCluster (PDF)
Solution Support Center (PDF)
Systems Modernization and Virtualization Services (PDF)
Technical Account Managers for Oracle Applications (PDF)
Technical Account Managers for Oracle Systems (PDF)
US 1099 Tax Update Solution (PDF)

	VIDEOS/PODCASTS
	IT Modernization Best Practices (MP3) High Availability with Advanced Monitoring and Resolution (3 min.) Oracle Exadata and Exalogic Experts Maximize Performance (3 min.)

	WHITE PAPERS
	The Information Technology Modernization Challenge: Maintain or Innovate Strategies for Solving the Data Center Space, Power and Cooling Crunch