Oracle Advanced Customer Support Services engineers and technical service managers deliver in-depth knowledge of Oracle products as well as best practices and advanced support tools.
Advanced support engineers, advanced support delivery managers, and technical account managers work with you onsite and remotely to provide proactive and preventive support, and tailored technical assistance to help accelerate adoption and optimize performance of Oracle technology. Through a collaborative relationship with your IT team, we understand your business and IT requirements.
"Oracle Advanced Customer Support Services completed the implementation in about two weeks and spent a further 30 days on system testing. The support provided by Oracle Advanced Customer Support Services was exemplary."