Oracle Support Delivers Award-Winning Service

Oracle also has a long history of recognition and a proven track record of providing a superior ownership experience. In fact, in 2012, Oracle was recognized by the Technology Services Industry Association for excellence in customer commitment. Oracle's long track record of peer-review awards is second-to-none among enterprise IT providers.

Learn more about Oracle Premier Support—the industry-leading service that delivers proven results.

Support Awards

Date Award

2012
  • Service Excellence in Customer Commitment (TSIA)

2011
  • Excellence in Service Operations Certification - Taleo (TSIA)
  • Service Excellence in Mission Critical Support Hardware (TSIA)

2010
  • Lifetime Achievement Award for Outstanding Service (TSIA)
  • Service Excellence in Complex Application Support (TSIA)

2009
  • Global Customer Support Worldwide ISO 9001:2008/TickIT Certification
  • Service Excellence in Emerging Business Support - Taleo (TSIA)
  • Service Excellence in Integrated Services (TSIA)

2008
  • Best Embedded Product Support (SSPA)
  • Best On-Site Support (SSPA)
  • Best Service Delivery Optimization (SSPA)
  • Best Value-Added Support (SSPA)
  • Service Excellence in Mission Critical Support (SSPA)

2007
  • Best Knowledge Management Practices (SSPA)
  • Best On-Site Service (SSPA)
  • Best Value-Added Support (SSPA)
  • Boeing Performance Excellence Award (Boeing Corporation)
  • Services Industry Leader Award (SSPA)

2006
  • J.D. Power and Associates Global Certification for Outstanding Customer Support
  • Multi-Vendor Support Champion Award (TSANet)
  • STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)

2005
  • Best Support Team in EMEA (Stevie Awards)
  • Lifetime Achievement Award (SSPA)
  • STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)

2004
  • Best Customer Service Organization (Stevie International Business Awards)
  • STAR Award for Innovative Support and WebSTAR Service Excellence Award (SSPA)

2003
  • WebSTAR Service Excellence Award (SSPA)

2002
  • STAR Award for Innovative Support (SSPA)
 
 
Need Help? Find it at My Oracle Support
Oracle Platinum Services
Get Proactive! Take Advantage of Oracle Support Best Practices
    E-mail this page    Printer View Printer View