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Oracle Global Customer Support Contacts Directory
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Support
- Online: Go to My Oracle Support to submit, update, or review your Service Requests (you must have purchased support).
- Phone: +1.800.223.1711 (You must have purchased support.)
- Hearing impaired customers in the U.S. who need to speak with an Oracle Support representative may use a telecommunications relay service (TRS); information about TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of phone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html. International hearing impaired customers should use the TRS at 1.605.224.1837. Once in contact with Oracle Support an engineer will handle technical issues according to normal service request handling processes.
Support Sales
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Support
- Online: Go to My Oracle Support to submit, update, or review your Service Requests (you must have purchased support).
- Phone: 1.800.668.8921 or +1.905.890.6690
Support Sales
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Support
- Online: Go to My Oracle Support to submit, update, or review your Service Requests (you must have purchased support).
| Country |
Support Hotline |
Support Sales |
| Argentina |
Acceso directo: 0800.666.0173
Vía AT&T Direct: 0800.555.4288 ó 0800-222-1288 conectar a 877.767.2253 |
Phone: +54 1152996000 |
| Belize |
Vía AT&T Direct: 811 conectar a 877.767.2253 |
Phone: +506.2205.5554 |
| Bolivia |
Vía AT&T Direct: 800.10.1110 conectar a 877.767.2253 |
Telesales: 0800.0178 |
| Brazil |
Toll Free: 0800.891.5899
Direct Access: +55.11.5189.1001
Fax: +55.11.5189.1101 |
Toll Free: 0800.891.4436
Direct Access: +55.11.5189.1000
Fax: +55.11.5189.1189 |
Caribbean Islands
(Except Puerto Rico, Republica Dominicana Netherlands, and Aruba) |
AT&T Direct® Access Number 877.767.2253 |
Phone: +506.2205.5554 |
| Central America |
Para numeros telefonicos, por favor refierase al pais de preferencia. |
Phone: +506.296.1530 |
| Chile |
Acceso Directo: +56.2.663.2003
Acceso Directo: 188.800.800.075
Vía AT&T Direct: 800.225.288 ó 800.360.311 conectar a 877.767.2253 |
Phone: +56.2.663.2000 |
| Colombia |
Acceso Directo:01.800.912.1586
Vía AT&T Direct: 018009110010 conectar a 877.767.2253 |
Phone: +571.611.9600 |
| Costa Rica |
Acceso Directo: 0.800.011.0515
Vía AT&T Direct: 0.800.0.114.114 conectar a 877.767.2253 |
Telesales: 0.800.011.0621 |
| Ecuador |
Vía AT&T Direct: 1999119 conectar a 877.767.2253 |
Phone: +1.800.67.2253 |
| El Salvador |
Vía AT&T Direct: 800.1288 conectar a 877.767.2253 |
Phone: +506.2205.5554 |
| Guatemala |
Vía AT&T Direct: 138126 or 9999190 ó 0800-222-1288 conectar a 877.767.2253 |
Phone: +506.2205.5554 |
| Honduras |
Vía AT&T Direct: 800.0.123 conectar a 877.767.2253 |
Phone: +506.2205.5554 |
| Jamaica |
Vía AT&T Direct: 1.800.872.2881 877.767.2253 |
Phone: +1.809.960.2359 |
| Mexico |
Acceso Directo: 01.800.672.10.52
Acceso Directo: 001.877.767.2253
Vía AT&T Direct: 01.800.288.2872 conectar a 877.767.2253 |
Phone: +52.55.9178.3000 |
| Nicaragua |
Vía AT&T Direct: 1.800.0174 conectar a 877.767.2253 |
Phone: +506.2205.5554 |
| Panamá |
Acceso Directo: 001.877.767.2253
Via ATT direct: 800.0109; conectar a 877.767.2253 |
Phone: +507.263.9077 |
| Paraguay |
Acceso Directo: 009.800.55.10005
Vía AT&T Direct: 008.11.800 conectar a 877.767.2253 |
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| Peru |
Acceso Directo: 0800.50.718
Vía AT&T Direct: 080050288 / 080070088 conectar a 877.767.2253 |
Phone: +51.1.615.1000 |
| Puerto Rico |
877.7.ORACLE |
Phone: +1.787.758.3377 |
| República Dominicana |
Acceso Directo: 1.877.767.2253
Vía AT&T Direct: 1.800.872.2881 conectar a 877.767.2253 |
Phone: +1.809.540.6612 |
| Trinidad |
Vía AT&T Direct: 1.800.872.2881 877.767.2253 |
Phone: 1.868.624.4203 |
| Uruguay |
Vía AT&T Direct: 000.410 conectar a 877.767.2253 |
Phone: +54.11.4.341.8100 |
Venezuela
Includes Netherlands Antilles (Curacao, Bonaire, Saba, Sint Eustatius and Sint Maarten , Aruba, and Sur Inam) |
Venezuela:
Aceso Directo: 0800.100.2057
Acceso directo: +58.212.955.1325
Via ATT direct: 0800.2255.288; conectar a 877.767.2253
Netherlands Antilles:
Via ATT direct: 001.800.872.2881; conectar a 877.767.2253
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Phone: +58.212.955.1300 |
Instructions for Dialing AT&T Direct® Access Numbers
- 1. Visit the AT&T World Traveler to obtain your AT&T Direct Access Number.
- 2. Use the AT&T Access Numbers drop down menu to select the country from which you are calling.
- 3. Dial the AT&T Direct® Access Number + area code + phone number.
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Support
- Online: Go to My Oracle Support to submit, update, or review your Service Requests (you must have purchased support).
Home Global Support Center: Melbourne, Australia
| Country |
Support Hotline |
Support Sales |
| Australia |
+61.132.370 |
1800.787.901 (only within Australia) |
| Bangladesh |
Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005)
+65.6436.1003 |
+65.65012200 |
| China |
800.810.0366
4008.980.890 |
800.810.0365 |
| Hong Kong |
800.963.604
+852.2866.9582
4008.980.890 |
+852.3655.7993 |
| India |
India Support Hotline for all cities:
a) 000.800.100.7534 (Tata Toll Free)
b) 1.800.4258.448 (BSNL Toll Free)
c) 000117 (AT&T Toll Free) Enter 8007111005 after voice prompt |
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| India: Mumbai |
Use India Support Hotline |
+91.22.66796200 |
| India: Gurgaon |
Use India Support Hotline |
+91.124.2549250/60 |
| India: Bangalore |
Use India Support Hotline |
+91.80.41084700 |
| India: Kolkata |
Use India Support Hotline |
+91.33.23006901 |
| Indonesia |
+62.21.2555.2010 |
+62.21.2555.2155 |
| Japan |
0120.099638 |
+81.3.6834.6033 |
| Korea |
+82.1588.8501 |
080.909.0880 |
| Macau |
0800-559 |
0800-559 |
| Malaysia |
800.880.329 |
800.880.329 |
| Nepal |
Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005)
+65.6436.1003 |
+65.65012200 |
| New Zealand |
0800.478.776 |
+6499772020 |
| Pakistan |
Using AT&T Direct Access Number 00-800-01001 (provide access number 800-711-1005)
+65.650.12200 |
+65.6436.1789 |
| Philippines |
1800 1651 0500 |
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| Singapore |
800.616.1618 |
+65.65012200 |
| Sri Lanka |
+65.650.12200 |
+65.65012200 |
| Taiwan |
800.077677
4008.980.890 |
800.077.668 |
| Thailand |
0018006112759 |
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| Vietnam |
Call 120650065
Select additional options by pressing 2#
Select Enhanced International Toll-Free Service by pressing 2#
Enter 000011158 |
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Support
- Online: Go to My Oracle Support to submit, update, or review your Service Requests (you must have purchased support).
Home Global Support Center: United Kingdom
| Country |
Support Hotline |
Support Sales |
| Albania |
+386.1.588.89.00 |
+386.1.588.88.13 |
| Armenia |
Please see CIS |
+7.495.641.1400 |
| Austria |
+43.1.33777.555 |
+43.1.33777.502 |
| Bahrain |
80004238 |
+973.533.912 |
| Belgium |
+32.2.719.12.12 |
+32.2.719.12.12 |
| Bosnia and Herzegovina |
+387.33.95.89.89 |
+387.33.958.947 |
| Bulgaria |
+359.2.923.8130 |
+359.2.923.8102 |
| Cameroon |
+20235350755 |
+225.20.31.56.10 |
| CIS (This local support center covers Russia, Ukraine, Belarus, Kazakhstan, Uzbekistan, Armenia, Azerbaijan, Georgia, Kyrgyzstan, Moldova, Tajikistan, and Turkmenistan) |
+7.495.641.15.51 |
+7.495.641.14.00 |
| Croatia |
+385.1.632.32.22 |
+385.1.632.32.28 |
| Cyprus |
+35722694693 |
+35722694682 |
| Czech Republic |
+420.221.438.199 |
+420.221.438.359 |
| Denmark |
+45.44.80.80.81 |
+45.44.80.80.80 |
| Egypt |
+202.35350755
+202.24563456 |
+202.24563200 |
| Estonia |
+372.628.7777 |
Primary contact: servicecontracts_ee@oracle.com
Secondary contact: 8000044137 |
| Finland |
+358.9.54.94.1300 |
+358.9.54.94.1000 |
| France |
+33.1.57.60.21.22 |
+33.8.00.90.58.05 |
| Gabon |
+20235350755 |
+225.20.31.56.10 |
| Germany |
+49.180.2000.170 |
+49.800.000.1659
servicecontracts_de@oracle.com |
| Greece |
+30.210.67.89.450 |
+30.210.67.89.213
+30.210.67.89.390 |
| Hungary |
+36.1.2241800 |
+36 1 2241811, +36.1.2241812, and +36.1.2241718 |
| Israel |
+972.3.9273677 |
+972.3.9273677 |
| Italy |
+39.06.52436.400 |
Primary contact: servicecontracts_it@oracle.com
Secondary contact: 800925250 |
| Ivory Coast |
2 Stage dialling: First 00.111.11 then 800.379.0402 |
+225.20.31.56.10 |
| Jordan |
+96265200895 |
+971.4.3909040 |
| Kenya |
+254.20.288.9.150 |
+965.2.429.734 |
| Kuwait |
+96522921227 |
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| Latvia |
+371.6704.6086 |
+371.8000.2024 |
| Lebanon |
+9611963240 |
+971.4.3909040 |
| Lithuania |
+370.5.204.76.40 |
8800 30188
servicecontracts_lt@oracle.com |
| Luxembourg |
+35.24.911.3345 |
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| Macedonia |
+386.1.588.89.00 |
+386.1.588.88.25 |
| Malta |
+800.62.474 |
+386.1.588.88.25 |
| Mauritius |
+8020440036 |
+230.208.0055
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| Morocco |
+212522977095 |
+212.22.97.70.00 |
| Netherlands |
+31.30.6699444 |
+31.30.6699441 |
| Nigeria |
+20235350755 |
+234.1.270.3370.3 |
| Norway |
+47.6752.6752 |
+47.6752.6700 |
| Oman |
+971.4.3909040 |
+971.4.3909040 |
| Poland |
+48.22.6908701 |
+48.22.6908700 |
| Portugal |
+351.21.423.52.00 |
+351.21.423.52.00 |
| Romania |
+40213678810 |
+40.21.307.2700 |
| Saudi Arabia |
+966.1.273.9977 |
+966.1.273.6000 |
| Senegal |
+20235350755 |
+221.865.22.94 |
| Serbia and Montenegro |
+381.11.201.68.30 |
+381.11.2016.840 |
| Slovakia |
+421.2.5728.8600 |
+421.257.288.620
or +421.257288.626 |
| Slovenia |
+386.1.588.89.00 |
+386.1.588.88.79 |
| South Africa |
+27.11.319.4010
+27.21.400.7282 |
+27.11.319.4000 (Johannesburg)
+27.21.400.7200 (Cape Town) |
| Spain |
+34.91.6312174 (if calling from outside Spain)
+902.312.174 |
+34.902.302.302 |
| Sweden |
+46.8.477.3600 |
+46.8.477.3300 |
| Switzerland |
+41.61.425.62.00 |
+41.56.483.31.11 |
| Tanzania |
+20235350755 |
+255.51.27925 |
| Turkey: Istanbul region |
+90.212.329.68.20 |
+90.212.329.67.00 - Istanbul only |
| Turkey: Ankara region |
+90.312.4598999 |
+90.212.329.67.00 |
| United Arab Emirates: Dubai |
+971.4.3909040 |
+971.4.3662453
+971.4.3662600 |
| Abu Dhabi |
+971.4.3909040 |
+971.2.6323216 |
| United Kingdom and Republic of Ireland |
+44.870.4000.900 |
+44.870.55.03.029 |
| Zimbabwe |
+20235350755 |
+263.4.730715 |
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