Oracle Support Contacts Global Directory

Oracle provides essential support services including 24/7 technical assistance, powerful proactive support resources, and product updates. With global coverage and 50,000+ development engineers and customer support specialists, Oracle delivers complete, dependable, fully-integrated service.

Acquired Product Support

Oracle is dedicating significant resources to ensuring that you—as the customer of a predecessor company that is merging with Oracle—receive special handling and extraordinary support during our transition of people, processes, tools, and company entities. Access Support for your products:

 
 

Online Support

Need Help? Go to My Oracle Support to:

  • Find Answers in the Oracle Support Knowledge Base
  • Submit, update, or review Service Requests
  • Engage the My Oracle Support Community
  • Download software updates
  • Tap into Oracle proactive support tools and best practices

You must have purchased support to access My Oracle Support.

 
 

United States

Support

  • Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (you must have purchased support)
  • Phone: +1.800.223.1711 (You must have purchased support.)
  • Hearing impaired customers in the U.S. who need to speak with an Oracle Support representative may use a telecommunications relay service (TRS); information about TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of phone numbers is available at http://www.fcc.gov/cgb/dro/trsphonebk.html. International hearing impaired customers should use the TRS at 1.605.224.1837. Once in contact with Oracle Support an engineer will handle technical issues according to normal service request handling processes.

Support Sales

  • Phone: 1.800.833.3536
 
 

Canada

Support

  • Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (you must have purchased support)
  • Phone: 1.800.668.8921 or +1.905.890.6690

Support Sales

  • Phone: 1.888.753.4428
 
 

Latin America

Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (you must have purchased support)

Country Support Hotline Support Sales
Argentina Acceso directo: 0800.666.0173
Ví­a AT&T Direct: 0800.555.4288 ó 0800-222-1288 conectar a 877.767.2253
Phone: +54 1152996000
Belize Ví­a AT&T Direct: 811 conectar a 877.767.2253 Phone: +506.2205.5554
Bolivia Ví­a AT&T Direct: 800.10.1110 conectar a 877.767.2253 Telesales: 0800.0178
Brazil Toll Free: 0800.891.5899
Direct Access: +55.11.5189.1001
Fax: +55.11.5189.1101
Toll Free: 0800.891.4436
Direct Access: +55.11.5189.1000
Fax: +55.11.5189.1189
Caribbean Islands
(Except Puerto Rico, Republica Dominicana Netherlands, and Aruba)
AT&T Direct® Access Number 877.767.2253 Phone: +506.2205.5554
Central America Para numeros telefonicos, por favor refierase al pais de preferencia. Phone: +506.296.1530
Chile Acceso Directo: +56.2.663.2003
Acceso Directo: 188.800.800.075
Ví­a AT&T Direct: 800.225.288 ó 800.360.311 conectar a 877.767.2253
Phone: +56.2.663.2000
Colombia Acceso Directo:01.800.912.1586
Ví­a AT&T Direct: 018009110010 conectar a 877.767.2253
Phone: +571.611.9600
Costa Rica Acceso Directo: 0.800.011.0515
Ví­a AT&T Direct: 0.800.0.114.114 conectar a 877.767.2253
Telesales: 0.800.011.0621
Ecuador Ví­a AT&T Direct: 1999119 conectar a 877.767.2253 Phone: +1.800.67.2253
El Salvador Ví­a AT&T Direct: 800.1288 conectar a 877.767.2253 Phone: +506.2205.5554
Guatemala Ví­a AT&T Direct: 138126 or 9999190 ó 0800-222-1288 conectar a 877.767.2253 Phone: +506.2205.5554
Honduras Ví­a AT&T Direct: 800.0.123 conectar a 877.767.2253 Phone: +506.2205.5554
Jamaica Ví­a AT&T Direct: 1.800.872.2881 877.767.2253 Phone: +1.809.960.2359
Mexico Acceso Directo: 01.800.672.10.52
Acceso Directo: 001.877.767.2253
Ví­a AT&T Direct: 01.800.288.2872 conectar a 877.767.2253
Phone: +52.55.9178.3000
Nicaragua Ví­a AT&T Direct: 1.800.0174 conectar a 877.767.2253 Phone: +506.2205.5554
Panamá Acceso Directo: 001.877.767.2253
Via ATT direct: 800.0109; conectar a 877.767.2253
Phone: +507.263.9077
Paraguay Acceso Directo: 009.800.55.10005
Ví­a AT&T Direct: 008.11.800 conectar a 877.767.2253
 
Peru Acceso Directo: 0800.50.718
Ví­a AT&T Direct: 080050288 / 080070088 conectar a 877.767.2253
Phone: +51.1.615.1000
Puerto Rico 877.7.ORACLE Phone: +1.787.999.3100
República Dominicana Acceso Directo: 1.877.767.2253
Ví­a AT&T Direct: 1.800.872.2881 conectar a 877.767.2253
Phone: +1.809.540.6612
Trinidad Ví­a AT&T Direct: 1.800.872.2881 877.767.2253 Phone: 1.868.624.4203
Uruguay Ví­a AT&T Direct: 000.410 conectar a 877.767.2253 Phone: +54.11.4.341.8100
Venezuela
Includes Netherlands Antilles (Curacao, Bonaire, Saba, Sint Eustatius and Sint Maarten , Aruba, and Sur Inam)
Venezuela:
Aceso Directo: 0800.100.2057
Acceso directo: +58.212.955.1325
Via ATT direct: 0800.2255.288; conectar a 877.767.2253

Netherlands Antilles:
Via ATT direct: 001.800.872.2881; conectar a 877.767.2253

Phone: +58.212.955.1300

Instructions for Dialing AT&T Direct® Access Numbers

  1. Visit the AT&T World Traveler to obtain your AT&T Direct Access Number.
  2. Use the AT&T Access Numbers drop down menu to select the country from which you are calling.
  3. Dial the AT&T Direct® Access Number + area code + phone number.
 
 

Europe, Middle East, and Africa

Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (you must have purchased support)

Home Global Support Center: United Kingdom

Country Support Hotline Support Sales
Albania +386.1.588.89.00 +386.1.588.88.13
Armenia Please see CIS +7.495.641.1400
Austria +43.1.33777.555 +43.1.33777.502
Bahrain 80004238 +971.4.3909251
Belgium +32.2.719.12.12 0800 80 941
Bosnia and Herzegovina +387.33.95.89.89 +387.33.958.947
Bulgaria +359.2.923.8130 +359.2.923.8102
Cameroon +20235350755 +225.20.31.56.10
CIS (This local support center covers Russia, Ukraine, Belarus, Uzbekistan, Armenia, Azerbaijan, Georgia, Kyrgyzstan, Moldova, Mongolia, Tajikistan, and Turkmenistan) +7.495.641.15.51 +7.495.641.14.00
Croatia +385.1.632.32.22 +385.1.632.32.28
Cyprus +35722694693 +35722694682
Czech Republic +420.221.438.199 +420.221.438.359
Denmark +45.44.80.80.81 +45.44.80.80.80
Egypt +202.35350755
+202.24563456
+202.24563200
Estonia +372.628.7777 8000044137
Finland +358.9.54.94.1300 +358.9.54.94.1000
France +33.1.57.60.21.22 +33 800 97 01 81
Gabon +20235350755 +225.20.31.56.10
Germany +49.180.2000.170  
Greece +30.210.67.89.450 +30.210.67.89.213
+30.210.67.89.390
Hungary +36.1.2241800 +36 1 2241811, +36.1.2241812, and +36.1.2241718
Israel +972.3.9273677 +972.3.9273677
Italy +39.06.52436.400 800925250
Ivory Coast 2 Stage dialing: First 00.111.11 then 800.379.0402 +225.20.31.56.10
Jordan +962.6.5200895 +962.6.5200860
Kazakhstan +7.727.320.1643 +7.727.320.1644
Kenya +254.20.288.9.150 +965.2.429.734
Kuwait +96522921227 +96522921210
Latvia +371.6704.6086 +371.8000.2024
Lebanon +9611963240 +971.4.3909040
Lithuania +370.5.204.76.40 8800 30188
Luxembourg +35.24.911.3345 0800 80 941
Macedonia +386.1.588.89.00 +386.1.588.88.25
Malta +800.62.474 +386.1.588.88.25
Mauritius Toll Free: +8020440036 +202.24563200
Morocco +212522977095 +212.22.97.70.00
Netherlands +31.30.6699444 +0800 0200 372
Nigeria +20235350755 +234.1.270.3370.3
Norway +47.6752.6752 +47.6752.6700
Oman +971.4.3909040 +971.4.3909040
Poland +48.22.6908701 +48.22.6908700
Portugal +351.21.423.52.00 +351.21.423.52.00
Qatar +974.4.4462778 +974.4.4462777
Romania +40213678810 +40.21.307.2700
Saudi Arabia +966.11.273.9977 +966.11.273.6000
Senegal +20235350755 +221.865.22.94
Serbia and Montenegro +381.11.201.68.30 +381.11.2016.840
Slovakia +421.2.5728.8600 +421.257.288.620
or +421.257288.626
Slovenia +386.1.588.89.00 +386.1.588.88.79
South Africa +27.11.319.4010
+27.21.400.7282
+27.11.319.4000 (Johannesburg)
+27.21.400.7200 (Cape Town)
Spain +34.91.6312174 (if calling from outside Spain)
+902.312.174
+34.902.302.302
Sweden +46.8.477.3600 +46.8.477.3300
Switzerland +41.61.425.62.00 +41.56.483.31.11
Tanzania +20235350755 +255.51.27925
Turkey: Istanbul region +90.212.329.68.20 +90.212.329.67.00 - Istanbul only
Turkey: Ankara region +90.312.248.8999 +90.212.329.67.00
United Arab Emirates: Dubai +971.4.3909040 +971.4.3662453
+971.4.3662600
Abu Dhabi +971.4.3909040 +971.2.6323216
United Kingdom and Republic of Ireland +44.870.4000.900 +44.870.55.03.029
Zimbabwe +20235350755 +263.4.730715
 
 

Asia Pacific

Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (you must have purchased support)

Country Support Hotline Support Sales
Australia +61.132.370
+61.2.8817.7600
1800.787.901 (only within Australia)
Bangladesh Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005)
+65.6436.1003
+65.65012200
China 800.810.0366

4008.980.890
800.810.0365
Hong Kong 800.963.604

+852.2866.9582

001 86 4008.980.890
(IDD rates applicable)
+852.3655.7993
India India Support Hotline for all cities:
a) 000.800.100.7534 (Tata Toll Free)
b) 1.800.4258.448 (BSNL Toll Free)
c) 000117 (AT&T Toll Free) Enter 8007111005 after voice prompt
 
India: Mumbai Use India Support Hotline +91.22.66796200
India: Gurgaon Use India Support Hotline +91.124.2549250/60
India: Bangalore Use India Support Hotline +91.80.41084700
India: Kolkata Use India Support Hotline +91.33.23006901
Indonesia +62.21.2555.2010 +62.21.2555.2155
Japan 0120.099638 +81.3.6834.6033
Korea +82.1588.8501 080.909.0880
Macau 0800-559 0800-559
Malaysia 1 800 880 329 1 800 880 329
Nepal Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005)
+65.6436.1003
+65.65012200
New Zealand 0800.478.776
+61.2.8817.7600
+6499772020
Pakistan Using AT&T Direct Access Number 00-800-01001 (provide access number 800-711-1005)
+65.650.12200
+65.6436.1789
Philippines 1800 1651 0500  
Singapore 800.616.1618 +65.65012200
Sri Lanka 800.7111.005 +65.65012200
Taiwan 0800.077677 800.077.668
Thailand 0018006112759  
Vietnam Call 120650065
Select additional options by pressing 2#
Select Enhanced International Toll-Free Service by pressing 2#
Enter 000011158
 
 
 
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