Oracle Product Customer Replaceable Unit (CRU) Information | Oracle Support
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Oracle Product Customer Replaceable Unit (CRU) Information

For information on the replacement and service on a Oracle Product CRU, please click on the product name below. If you are unable to locate CRU information below, please see alternative methods to obtain information.

NETRA SERVERS SUN BLADE SERVERS/NEMS SUN FIRE SERVERS
SUN RAY SERVERS SUN SPARC SERVERS SUN ULTRA WORKSTATIONS
SUN STORAGE ARRAYS UNABLE TO LOCATE CRU INFORMATION CUSTOMER FEEDBACK

NETRA SERVERS

SUN BLADE SERVERS/NEMS

SUN FIRE SERVERS

SUN RAY SERVERS

SUN SPARC SERVERS

SUN ULTRA WORKSTATIONS

SUN STORAGE ARRAYS

 


*CRU information must be obtained via the CAM Service Advisor

UNABLE TO LOCATE CRU INFORMATION

Customers can obtain CRU Remove and Replace (R&R) instructions in the following ways:

CAM Service Advisor

The following are instructions to access the Sun StorageTek Common Array Manager Service Advisor when replacing customer replaceable unit (CRU) components in Sun Storage products.

To access Service Advisor:

  1. Log in to Sun StorageTek Common Array Manager (CAM) which is accessed on the customer's host system, not on any website.
    https://cam-management-host:6789
    cam-management-host is the IP address or the host name of where you installed the CAM software.
  2. Enter a storage user name and password, and then click Log In.
  3. From the Java Web Console page, select Sun StorageTek Common Array Manager.
  4. From the Storage System Summary page, click the name of the array you want to service.
  5. At the top right of the page, click Service Advisor.
    The Service Advisor opens in a new window.
  6. Expand the Removal/Replacement procedure for the component you want to replace, and select the failed component.
    The corresponding procedure is displayed in the right pane.
  7. Follow each step and observe all safety notices.
  8. When you complete the procedure, release the control module from maintenance as described in Service Advisor.

 

CUSTOMER FEEDBACK

If you have any questions or concerns regarding the CRU information listed, please click here.

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