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Oracle Premier Support Resource Library

BROCHURES		DEMOS		PODCASTS

CUSTOMER SUCCESS STORIES		GUIDES		WHITE PAPERS

DATA SHEETS		INTERNET SEMINARS

	BROCHURES
	Continuous Access to Innovation (PDF) Oracle Premier Support Brochure (PDF)

CUSTOMER SUCCESS STORIES

Mass Mutual	View more Oracle Premier Support customers

DATA SHEETS

Oracle Advanced Customer Services for Software

Diagnostic Tools for Oracle E-Business Suite (PDF)
Oracle Maintenance Wizard (PDF)

Support for Software

Support for Systems

Oracle Premier Support for Systems (PDF)
Oracle Premier Support for Operating Systems (PDF)

Support Features

My Oracle Support (PDF)

	DEMOS
	A Next Generation Support Platform - My Oracle Support (Flash)

	GUIDES
	Customer Quick Reference Guide—Oracle Premier Support Customers (PDF)

	INTERNET SEMINARS
	View our robust listings of Pre-Recorded and Live Internet Seminars

	PODCASTS
	Best Practices for Upgrading to Oracle Database 11g (MP3) Empower Siebel 8.0 users with new simple-to-use rules engines (MP3) Improving Quality of Service for Oracle Database with My Oracle Support (MP3) Oracle Premier Support helps Database Customers meet Service Level Objectives (MP3) SearchOracle.com: Oracle leverages ITIL v3 to Help Customers Upgrade with Confidence (MP3) Top 10 Things to do to Prepare for an Oracle Database Upgrade (MP3)

	WHITE PAPERS
	Computerworld: Economic Stimulus: Combat IT Cost Pressures with Proactive Support (PDF)

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