Lifetime Support Policy | Oracle Support | Oracle
United StatesChange Country, Oracle Worldwide Web Sites Communities I am a... I want to...
 

Expect Lifetime Support

Simple, predictable and flexible, Oracle Lifetime Support helps drive your business success across your entire Oracle technology environment. From database to middleware to applications and hardware, you can now enjoy the benefits of the industry's most comprehensive support coverage.

LIFETIME SUPPORT STAGES

Premier Support - Delivers full system support for your Oracle hardware, operating systems and applications software with an upfront, minimum five-year support commitment that helps you plan and budget.

Extended Support - Offers an additional three years of support for select Oracle software and operating systems for an additional fee so you can effectively manage your upgrade strategy.

Sustaining Support - Provides investment protection by further extending support for Oracle software and operating systems. Features include access to online support tools, knowledgebases, pre-existing fixes, and assistance from Oracle's technical support experts.

Get Proactive! with Oracle Proactive Support Services