Oracle Premier Support for Operating Systems

Complete Operating System Support With On-Demand Product Updates

Your investment in Oracle Solaris, Oracle Linux, and Oracle VM operating systems enables you to handle the most demanding IT applications with world record performance. Now protect your technology investment and keep your business operations running effectively and efficiently with Oracle Premier Support for Operating Systems.

Leverage single-price coverage for Oracle's operating systems and virtualization software to get the most out of your Oracle products and gain higher business value. Oracle also offers complete system coverage, featuring fully-integrated Oracle hardware and operating system coverage.

	BENEFITS
	Get immediate access to expertise. Oracle support expertise guarantees fast, accurate resolution so you can focus on your business. Take the risk out of your operating environment. Avoid business disruption, and enhance security with our proactive, preventive services. Improve business efficiencies. Lower your total cost of ownership with highly personalized services that leverage Oracle/Sun expertise and IP. Protect your IT investment. Get unlimited, lifetime subscription to future product and support innovations.

COMPREHENSIVE SUPPORT FROM THE SOURCE

Receive award-winning support, access to new software innovation, and proactive support tools for any or all of these three leading software products for one great price. Protect your technology investment and keep your business operations running effectively and efficiently with Oracle Premier Support for Operating Systems.

Leverage	To uniquely enable you to:	To enjoy these benefits:
24/7 technical support Access to Oracle experts Remote diagnostic tools Lifetime Support	Quickly resolve issues Get fast answers Upgrade the OS on your schedule	High availability Increased productivity Trust in the guidance you receive
24/7 online resources Oracle knowledgebase Product documentation Oracle support communities Best practices	Quickly access solutions to known problems Collaborate with industry peers and Oracle product specialists	Less time searching for answers More value from your investment
Oracle Enterprise Manager Ops Center	Reduce management costs	Significantly improve systems performance Lower system downtime Drive down the cost of system configuration management
Proactive support tools Support alerts Software update tools Security resources Sun Services Tools Bundle Embedded diagnostic tools	Gain awareness of potential issues before they impact your business Better manage your software updates and system configuration	Mitigate risk Reduce cost Maximize business value
Software updates for Oracle Solaris for Oracle Linux for Oracle VM for integrated software (for example, firmware)	Tap into valuable enhancements and new software releases Access critical security patches and bug fixes	Security and system stability Performance improvements New features and functionality
Alignment with Oracle software support services Database Middleware Applications	Receive a consistent level of service across products Support the complete IT stack more effectively Deliver a better IT service to your customers	Business success

	RELATED SUPPORT OFFERINGS
	Oracle Solaris Premier Subscription for Non-Oracle Hardware – Oracle Solaris license for new and existing customers running Oracle Solaris across non-Sun x86 platforms Oracle Linux Support Program – Support from Oracle for your Linux operating system implementations Oracle VM Premier Support – Support from Oracle for your server virtualization implementations with Oracle VM Oracle Advanced Customer Support Services for Operating Systems – Mission critical support services for complex IT environments to help maximize performance, achieve higher availability and reduce risk.