Oracle Premier Support for Systems
Award-winning Support for Oracle Servers and Data Storage Systems
Oracle Premier Support for Systems provides the essential services and resources your business needs to maintain the availability of your systems and the business applications they support.
You've made a significant investment in Oracle systems. Our mission is to help you get the most of that investment. With Oracle Premier Support for Systems, you can expect the highest level of fully integrated support for your Oracle servers and storage systems.
- Award-winning, 24/7 service and support to help you keep your Oracle systems running at peak performance
- Comprehensive systems coverage that includes single point accountability for Oracle server and storage hardware; integrated software (for example, firmware); and operating system software (Oracle Solaris, Oracle Linux, and Oracle VM)
- Fast answers and prompt resolution with around-the-clock access to Oracle product experts, hardware service and self-help technical resources
- Tools and resources to proactively mitigate risk, simplify day-to-day IT operations, and maximize system performance including Oracle Enterprise Manager Ops Center software
- Access to Oracle operating system patches, security updates, enhancements, and upgrades without additional license or support fees
What's New
Resources
Oracle's Integrated Server Support Advantage (4:00)
Customer Success Stories
"Oracle Premier Support ensures that we receive high quality, expert assistance for our Oracle software and systems technology. Oracle Support provides us with the proactive support, tools, updates and patches, and resources necessary for our business to succeed."
"Oracle Premier Support helps maintain our systems by providing us with the technical support expertise we need to focus on our hospital and health services. My Oracle Support gives us access to proactive support and tools, such as critical patches and upgrades."
Exel, which has been using Oracle's applications for many years, depends on Oracle Premier Support for Systems and My Oracle Support to keep its critical business applications running smoothly.
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The Queensland Brain Institute is utilizing Oracle's server and storage systems for high volume secure data management. Oracle Premier Support for Systems provides peace of mind and reliability of service.
Learn moreRelated Services
- Oracle Premier Support for Software
- Advanced Customer Support Services
- Data sheet: Oracle Onsite Spares (PDF)
- Data sheet: Oracle Customer Data and Device Retention (PDF)
- Data sheet: Oracle Premier Support for Operating Systems (PDF)
- Solaris Premier Subscription for Non-Oracle Hardware
- Oracle Linux Support Program
- Oracle VM Premier Support
- Oracle University
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