Oracle Premier Support for Software

Comprehensive Software Support

Oracle Premier Support provides access to product updates and enhancements, as well as technical assistance and support resources to help you maintain your product, optimize performance, and effectively implement new software functionality.


You've made an investment in Oracle software to make your business more efficient, cost-effective, risk-resistant, and competitive. Oracle Premier Support for Software helps you get the most of that investment.

  • Consistent enterprise software support available across Oracle products, including databases, middleware, and applications
  • Global, 24/7 access to Oracle experts, knowledge, tools, and best practices
  • Continuous access to innovation including product updates, enhancements, and new releases
  • Powerful proactive support resources to prevent problems, speed resolution, and simplify upgrades
  • Oracle's unique Lifetime Support Policy enabling you to move to new versions of software as you're ready

What's New

Turner Industries Relies on Oracle Global Support Network (2:41)

Customer Success Stories

Sako Limited

"Oracle takes us seriously as a customer, even though we are only a midsize company. By using Oracle Premier Support for our software and database products, we have realized the benefits of quality technology backed by excellent, industry-leading support. Oracle responded quickly to our implementation needs and has been a reliable resource to our IT staff. Overall, Oracle Support Services played a crucial role in making this project a success."

Ari Kukkonen, IT Engineer, Sako Limited
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West Virginia Network

"Oracle Support gives us the definitive answers we require to provide our schools with the IT support they need to more effectively serve their students, faculty, and staff. We could not operate at the rate we have, with our heavy workload and small staff, without Oracle Premier Support."

Denise Gwinn, Led Database Administrator, West Virginia Network
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Llewellyn Worldwide

"Oracle E-Business Suite provides a stable base on which to grow our publishing operations, and Oracle Services, including Oracle Premier Support and My Oracle Support, ensure that these vital applications run efficiently and reliably."

Mike McGrath, Global Applications Administrator, Llewellyn Worldwide, LTD
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Continuous Access to Innovation - Oracle E-Business Suite and Oracle Premier Support
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