Oracle Wins 2011 STAR Award for Service Excellence
Oracle has been named the winner of the 2011 Technology Services Industry Association (TSIA) STAR Award for Excellence in Mission Critical Support—Hardware, which recognizes support organizations for providing support in mission-critical environments where system uptime is imperative.
Since 2002, the TSIA has presented Oracle with a total of 16 awards. In 2010 Oracle received the Award for Excellence in Complex Application Support and was inducted into the STAR Awards Hall of Fame for a record-setting third time. This recognition is awarded to a select group of companies that have won 15 STAR Awards since the program inception in 1990.
"The STAR Awards program is a long-standing honor in the technology services industry, recognizing organizations that demonstrate excellence in innovation and an unmatched dedication to professionalism in their business operations," says J.B. Wood, president and CEO of TSIA. "Oracle has clearly demonstrated its high-level commitment to delivering world-class results in the area of mission critical support for hardware, and it was an honor to recognize them."
"Oracle is honored to be recognized as an industry leader for our commitment to delivering best in class mission critical hardware systems support to our customers," says Oracle Executive Vice President, Customer Support Services, Chuck Rozwat. "Receiving this industry recognition reinforces our long-standing focus on providing the best practices, capabilities, and expertise necessary to enable our customers' success as well as our leadership in delivering an exceptional customer support experience across our entire hardware and software portfolio."