Acquired Products Support

Oracle has announced the intention or has completed the acquisitions of several companies, recently, to build-out our world-class portfolio of products, to address vertical industry needs, geographical coverage, and to provide many other advantages to our customers. Those acquisitions are in varying degrees of completion and integration.

As we combine several companies, Oracle is dedicating significant resources to ensuring that you—as the customer of a predecessor company that is merging with Oracle—receive special handling and extraordinary support during our transition of people, processes, tools, and company entities.

We have maintained many of the same expert product support people, processes, and tools to ensure continued high quality support, and to minimize any disruption to you during the transition.

Meanwhile, we are adopting best practices from each of the companies to further improve our support capabilities, and we expect to provide you higher levels of support and assistance than you've experienced before as the companies combine.

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