Oracle Linux Support

Enterprise-Class, Low-Cost Support for Linux

Oracle Linux leverages Oracle’s world-class support infrastructure to offer 24/7 Linux support in 145 countries worldwide.

  • Oracle Linux Support
 

Oracle provides different levels of Linux Support to choose from. All are available for eight years starting from the general availability of an Oracle Linux release.

Support Level Benefits
Oracle Linux Premier Support
  • Oracle Clusterware for High Availability included
  • XFS Support included
  • All of the benefits of Oracle Linux Basic Support
  • Backports of fixes
  • Indefinite sustaining support
  • Zero downtime updates with Ksplice
  • Oracle Enterprise Manager 12c and Ops Center for Linux Management included
Oracle Linux Basic Support
  • Oracle Clusterware for High Availability included
  • 24/7 access to My Oracle Support (Web-based customer support system), including the ability to log service requests online
  • 24/7 access to Unbreakable Linux Network (ULN)
  • Ability to phone to submit service requests
  • Oracle Enterprise Manager 12c and Ops Center for Linux Management included
Oracle Linux Network Support
  • 24/7 access to Oracle Unbreakable Linux Network (ULN)
  • Access to software enhancements, bug fixes, and security errata
  • Full indemnification against intellectual property claims
  • Oracle Enterprise Manager 12c and Ops Center for Linux Management included
Free Binaries and Errata
  • Access to software enhancements and erratas
  • Free, no need to buy a support subscription
 
 
 
Oracle 1-800-633-0691
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