Oracle Linux Support

Enterprise-Class, Low-Cost Support for Linux

Oracle Linux leverages Oracle’s world-class support infrastructure to offer 24/7 Linux support in 145 countries worldwide.

Special Offers

Free 30-Day Trial: Ksplice Zero-Downtime Updates for Red Hat Enterprise Linux Customers

Migrating from IBM DB2/AIX to ORacle Linux and 11g

IDC White Paper: Oracle Takes its place in Linux Market and Progressive Case Study

Oracle provides different levels of Linux Support to choose from. All are available for eight years starting from the general availability of an Oracle Linux release.

Support Level	Benefits
Oracle Linux Premier Support	All of the benefits of Oracle Linux Basic Support Backports of fixes Indefinite sustaining support Zero downtime updates with Ksplice Oracle Enterprise Manager 12c and Ops Center for Linux Management included
Oracle Linux Basic Support	24/7 access to My Oracle Support (Web-based customer support system), including the ability to log service requests online 24/7 access to Unbreakable Linux Network (ULN) Ability to phone to submit service requests Oracle Enterprise Manager 12c and Ops Center for Linux Management included
Oracle Linux Network Support	24/7 access to Oracle Unbreakable Linux Network (ULN) Access to software enhancements, bug fixes, and security errata Full indemnification against intellectual property claims Oracle Enterprise Manager 12c and Ops Center for Linux Management included
Free Binaries and Errata	Access to software enhancements and erratas Free, no need to buy a support subscription