Oracle Virtualization

Oracle Desktop Virtualization for Contact Centers

Customer support organizations and contact centers of all kinds pose unique challenges to a desktop infrastructure. They require high performance and secure access to sensitive customer data, but also need to allow for mobility as workers often share workstations or work from multiple locations. Oracle desktop virtualization is ideally suited to meet the challenges of contact centers with innovative features that increase security, mobility, and manageability over traditional desktop architectures.

Solution sheet: Oracle’s Virtual Desktop Solution for Contact Centers using Oracle’s Siebel Contact Center (PDF)
Webinar: Easy Access to Oracle Applications with Oracle Secure Global Desktop
White paper: Oracle Desktop Virtualization (PDF)
Flash demo: Oracle Virtual Desktop Infrastructure
TCO Calculator: Oracle Desktop Virtualization

	ORACLE DESKTOP VIRTUALIZATION PRODUCTS
	Oracle Sun Ray Clients—Provide an interoperable, zero-administration desktop virtualization client solution that reduces the maintenance, upgrade, and operational costs commonly associated with PC environments. Oracle Virtual Desktop Infrastructure—Delivers a complete solution for managing, hosting, and providing access to virtualized desktop environments housed in the data center. Oracle Secure Global Desktop—Provides secure access to centralized, server-hosted Windows, Linux, Oracle Solaris, mainframe, and midrange applications from a wide variety of popular client devices.