Standard Forwarding Transforms Customer Self-Service
Standard Forwarding was seeking to improve the efficiency of its document-intensive invoicing process and expand self-service functionality for customers so they turned to Oracle WebCenter and teamed up with Oracle Partner Redstone Content Solutions to transform their invoicing process and customer service capabilities.
Access this webcast to learn how Oracle WebCenter has allowed Standard Forwarding to:
- Automate its paper-based invoice creation process
- Improve the customer experience with expanded self-service capabilities
- Realize $350,000 annually in processing, paper, and personnel savings
To view the webcast "Standard Forwarding Transforms Customer Self-Service and Cuts Invoicing Costs with Oracle WebCenter".