Overcoming Technology Challenges
for Social Services Organizations

Turn Powerful Technology into Improved Service for Social Organizations

On Demand Webcast: Turn Powerful Technology into Improved Service

Many social organizations may feel that their day-to-day challenges are unique. However, IDC, IBM and Oracle have built up a vast bank of knowledge about common issues faced by social organizations across the globe, and have developed proven strategies, best practices and software solutions to address them.

Watch the Webcast to hear three expert speakers talk about the issues currently facing social organizations, and discover how the latest commercial, off-the-shelf (COTS) software solutions can help to resolve them.

Agenda Topics

Delivering client-centric social services
Overcoming organizational siloes for improved collaboration and information sharing
Automating policies to make better eligibility decisions
Reducing instances of fraud and overpayment
Decreasing operational costs while improving case-worker effectiveness and client outcomes

All registrants will receive a complimentary copy of IDC Government Insights White Paper sponsored by Oracle and IBM “Supporting Social Organizations with Commercial Software” (Document #221025).

Speakers

Shawn P. McCarthy
IDC Government Insights Research Director

Shawn launched and manages the U.S. Government IT Infrastructure Optimization program, which includes technology recommendations and key cost control proposals for government IT systems. He also issues IDC’s semi-annual U.S. Government IT Spending Guides (federal, state and local) and he created the annual U.S. Federal Line of Business Budget Guide, which tracks detailed spending buy federal department, program and more

Joseph Fiorentino
Social Services CoC

As Global Case Management Lead for the IBM Social Service and Healthcare Centre of Competence, Joseph is responsible for leading IBM’s Case Management solution portfolio and a worldwide team of Case Management solution experts that are entirely focused on social services, social security and healthcare at the federal, state, and local levels.

Kimberly N.Ellison-Taylor
Oracle Executive Director

Kimberley Ellison-Taylor

Kimberly is responsible for leading Oracle's Health and Human Services Practice at the federal, state, and local levels. With her leadership, the applications and technology teams within Oracle provide industry specific guidance and solutions to Health and Human Services agencies throughout the country.

Don’t miss this chance to learn how your organization can improve benefit delivery, increase case worker effectiveness and enable more proactive decision-making.

To view this On Demand Webcast click on the View Now button

How to register