Oracle Special Event: The Experience Revolution

Monday, June 25, 2012
6:00 PM – 9:00 PM
Gotham Hall
1356 Broadway at 36th Street
New York, NY

Click on the button or call 866-415-1553 ext. 10721 to register.
Overview Agenda

The Experience Revolution Is Here

Please join us for a revolutionary evening of exploration, inspiration, and networking with fellow executives who share your passion for customer experience.

Oracle President Mark Hurd will introduce you to the power of everyday interactions over the course of several extraordinary hours.

Attend and learn:

  • What leading brands do to win over customers
  • How to unlock the value of customer experiences
  • The bottom-line effect of great experiences
  • Why doing nothing is not an option 
 

The Experience Revolution Special Event


Monday Evening
June 25, 2012

6 p.m.–9 p.m.

Twitter Join the conversation:
#OracleCX
 
Gotham Hall

Gotham Hall

1356 Broadway at 36th Street, New York, NY

Mark Hurd

Mark Hurd

Featured Speaker


Agenda
6:00 p.m.

Arrive: The Experience Revolution

  • Concierge Service and Guided Tours by Agents of the Revolution
  • Experience the Digital Interactive Gallery
  • The Data Behind Customer Experience: Personal Surveys and Peer Interactions

6:30 p.m.

Kickoff: The Experience Revolution

  • Welcome Remarks
  • Are You Ready for Change?
  • Do You Understand the Disruptions Taking Place?
  • Continued Networking and Gallery Exploration

7:30 p.m.

Reveal: The Customer Experience Vision

  • The Power of Everyday, Every-Channel Interactions
  • The Imperative of Understanding Disruptive Innovation
  • Understanding Who Your New Boss Is: The Customer
  • The Buy/Own, Acquire/Retain Lifecycle
  • The Differentiated, Strategic Possibilities of True Customer Experience

8:15 p.m.

Networking and Gallery Exploration

  • Concierge Service and Guided Tours by Agents of the Revolution
  • Experience the Digital Interactive Gallery
  • The Data Behind Customer Experience: Personal Surveys and Peer Interactions

9:00 p.m. The Event Concludes, but the Experience Revolution Has Just Begun

Cocktails and hors d’oeuvres will be served.


If you are an employee or official of a government organization, please click here for important ethics information regarding this event.
Oracle values your privacy, and will treat the information we collect from you as a result of your registration and participation in this activity in accordance with the Oracle Privacy Policy.
 
Event Details:
Monday, June 25, 2012
6:00 PM – 9:00 PM

Gotham Hall
1356 Broadway at 36th Street
New York, NY
 
Gotham Hall
       
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25-JUN-12