Oracle WebCenter Forum

Thursday, April 25, 2013
9:30 AM – 1:45 PM
Ruth's Chris Steakhouse
The Arboretum at Weston
2010 Renaissance Park Pl.
Cary, NC 27513
In Person
Space is limited. Register today!
Overview Agenda
Engage Customers with a Consistent and Connected Online Experience

Your customers expect a brand experience that is engaging, consistent, and connected across Web, mobile, and social channels. To deliver on these expectations, you must transform your online customer experience into one that is personalized and relevant, social and interactive, and optimized for multichannel delivery.

Attend this forum to learn how Oracle’s Web experience management solution can help you develop a connected and engaging online customer experience that drives sales and loyalty. You’ll learn:
  • Why the online channel is an ideal place to begin connecting customer touch points
  • How personalization and targeting improve the effectiveness of online customer experience initiatives
  • How to get social by creating an interactive online customer experience that builds community engagement
  • How to optimize the online customer experience for anytime, anywhere engagement
09:30 a.m. – 10 :00 a.m. Registration & Welcome
10:00 a.m. – 10:45 a.m. Keynote: The Connected Customer Experience Begins Online
Jody Schiavo, Director, Oracle
10:45 a.m. – 11:15 a.m. Know Your Customer: Personalize the Online Customer Experience
11:15 a.m. – 11:45 a.m. Get Social: Create an Interactive Online Customer Experience
11:45 a.m. – 12:45 p.m. Lunch & Roundtable Discussion
12:45 p.m. – 01:15 p.m. Anytime, Anywhere Engagement: Optimize the Online Customer Experience for Mobile
01:15 p.m. – 01:45 p.m. Closing Comments



Register now or call 1.800.820.5592 ext.11397 to register.


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Event Details:
Thursday, April 25, 2013
9:30 AM – 1:45 PM

Ruth's Chris Steakhouse
The Arboretum at Weston
2010 Renaissance Park Pl.
Cary, NC 27513
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