August 27 – 30, 2013
Giving Voice to Enterprise Mobile Applications
Presenter: Chaya Bijani, Senior Usability Engineer, Oracle
Speech technology is gaining popularity and is used in a wide range of mobile applications and consumer devices. Speech-based interfaces circumvent the typing difficulties posed by soft keyboards. Oracle Voice is a Siri-like virtual assistant that sales representatives can use to record sales activity in their system, with minimal effort, right after a meeting . Its multimodal, hands-free, eyes-free features make it easy to use in any type of environment – in the car, on the road, at a coffee shop, and more.
This paper describes the design and research of a speech-based interface for an enterprise sales application that combines speech recognition, natural-language processing, and web services to drive the application.